Agency Renaissance Effective date: July 16, 2026 · Last updated: July 16, 2026

Agency Renaissance (“Agency Renaissance”, “we” or “us”) operates the agencyrenaissance.com website and provides digital agency services, including web and graphic design, photography and video production, social media management, AI & automation and digital marketing.

This Privacy Policy explains which personal data we collect, how we use it, who we share it with, how long we keep it and what rights you have over your data. It applies to visitors to our website, our clients and prospective clients, and users who interact with the applications, integrations and services we operate, including our applications that connect to Meta Platforms (Facebook and Instagram).

We process personal data in accordance with the Turkish Personal Data Protection Law No. 6698 (“KVKK”), the EU General Data Protection Regulation (“GDPR”) to the extent applicable, and the Meta Platform Terms and Developer Policies.

INFORMATION WE COLLECT

a) Information you give us directly: Contact details such as your name, email address, phone number and company name, and information you send through our contact forms, email or messaging channels. Business and project information such as briefs, brand assets and materials that you share with us so that we can provide our services. Records of correspondence between you and our team.

b) Information collected automatically: Usage data such as the pages visited, time spent on the site, referring URLs and interactions with our content. Device and log data such as IP address, browser type, operating system and device identifiers. Cookies and similar technologies, described in Section 6 below.

c) Information from Meta Platforms (Platform Data): When we manage social media accounts and ad campaigns on behalf of our clients, or when you connect a Facebook Page or an Instagram account to our services, we may receive data through Meta’s APIs (such as the Marketing API, Pages API and Instagram Graph API). This may include: page and account information you authorize us to access (page name, ID, profile information); content and engagement data (posts, comments, messages sent to the pages we manage, likes, reach and other statistics); ad performance data (campaign metrics, aggregated audience statistics).

We access Meta Platform Data only within the permissions expressly granted to us and only to the extent necessary to provide our services.

HOW WE USE YOUR INFORMATION

We use it to provide, operate and improve our services, including social media management and digital ad campaigns; to respond to requests and to communicate with you about projects, quotes and support; to create, run, measure and optimize ad campaigns on behalf of our clients; to analyze website performance and improve the user experience; to comply with legal obligations and enforce our contracts; and to send service notices and, where you have consented, marketing communications (you can opt out at any time).

HOW WE PROCESS META PLATFORM DATA

Our use of data we receive from Meta Platforms complies with the Meta Platform Terms (developers.facebook.com/terms) and Developer Policies (developers.facebook.com/devpolicy). In particular:

We use Platform Data only to provide the services requested by the account owner (our client or you), and never for independent purposes. We do not sell Platform Data; we do not share it with data brokers or with advertising networks unrelated to the service. We keep Platform Data confidential and protect it with appropriate technical and administrative security measures. We keep Platform Data only for as long as necessary to provide the service; we delete it when it is no longer needed, when the account connection is removed or upon a valid deletion request. If we detect unauthorized access to Platform Data, we act immediately to resolve the problem and, where required, notify the affected parties and Meta.

LEGAL BASES FOR PROCESSING

Where KVKK and/or GDPR apply, we process personal data on the following legal bases: performance of a contract (providing our services), our legitimate interests (running and improving our business), compliance with legal obligations and, where necessary, your explicit consent (for example, for marketing communications and non-essential cookies).

SHARING OF INFORMATION

We do not sell personal data. We may share personal data only in the following cases:

Service providers: hosting, analytics, email and productivity tools that process data on our behalf under confidentiality obligations. Platform partners: Meta Platforms and other social media and advertising platforms, to the extent necessary to manage the accounts you or our clients have authorized and to run campaigns. Clients: when we manage an account or campaign on behalf of a client, the relevant data is shared with that client as the account owner. Legal requirements: cases where disclosure is required by law, regulation or valid legal process. Business transfers: in connection with a merger, acquisition or sale of assets, subject to this Policy.

Our website uses cookies and similar technologies to make the site work, remember preferences and measure site performance. Some cookies are essential for the site to function; others (such as analytics or marketing cookies) are used only where permitted. You can control or delete cookies through your browser settings. Disabling certain cookies may affect the functionality of the site.

DATA RETENTION

We keep personal data only for as long as necessary to fulfill the purposes described in this Policy, provide our services and meet legal, accounting or reporting requirements. When data is no longer needed, we securely delete it or make it anonymous. Meta Platform Data is deleted when the relevant service ends, when access is revoked or when a valid deletion request is received, whichever happens first.

DATA DELETION REQUESTS

How to request deletion of your data: send an email to info@agencyrenaissance.com with the subject line “Data Deletion Request”, stating your name and the account, page or service your request relates to. We will confirm that we received your request, verify your identity and delete the relevant personal data within 30 days, unless we are legally required to keep it. When the deletion is complete, we will send you a confirmation.

If you have connected a Facebook or Instagram account to our services, you can revoke our access at any time from your Facebook settings, under Settings & Privacy → Settings → Business Integrations (or Apps and Websites). Revoking access stops all data collection through Meta’s APIs.

YOUR RIGHTS

Under applicable law (including Article 11 of KVKK and Chapter 3 of the GDPR), you have the following rights:

To learn whether your personal data is being processed and to request information about it; to access your personal data and request its correction or updating; to request the deletion or destruction of your personal data; to object to processing or request that processing be restricted; where processing is based on consent, to withdraw your consent at any time; to request the portability of your data where technically possible; to lodge a complaint with the competent supervisory authority (in Turkey, the Personal Data Protection Authority).

To exercise any of these rights, you can contact us at info@agencyrenaissance.com. We respond to requests within the time limits set by applicable law.

DATA SECURITY

We apply appropriate technical and administrative measures to protect personal data against unauthorized access, alteration, disclosure or destruction, including access controls, encrypted connections (HTTPS) and limiting access to staff who need it for their duties. No method of transmission or storage is 100% secure, but we work continuously to protect your information.

INTERNATIONAL DATA TRANSFERS

Some of our service providers (including Meta Platforms) may process data outside Turkey or the European Economic Area. Where such transfers take place, we take the steps necessary to ensure an adequate level of protection in line with KVKK and, to the extent applicable, the GDPR.

CHILDREN’S PRIVACY

Our website and services are intended for businesses and adults. We do not knowingly collect personal data from children under 18. If you believe a child has provided us with personal data, please contact us; we will delete the data immediately.

THIRD-PARTY LINKS

Our website may contain links to third-party websites and social media platforms. We are not responsible for the privacy practices of these third parties. We recommend that you review their privacy policies.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised “Last updated” date. Significant changes will also be notified separately where the law requires.

For questions about this Privacy Policy or our data practices:

Agency Renaissance Email: info@agencyrenaissance.com Phone: +90 535 945 47 24 Location: Istanbul, Turkey Website: agencyrenaissance.com